Terms and Privacy

Terms and Privacy

General Guidelines:

Any form of discrimination, such as racism, sexism, or disrespect towards religious beliefs, is strictly forbidden.
Pretending to be a staff member is not allowed under any circumstances.
Insults or harassment directed at staff may result in strict penalties, including permanent bans.
Please keep discussions relevant to their respective channels. Avoid spam, off-topic conversations, use of non-English languages, or sharing inappropriate content, as these actions may lead to mutes or bans.
Promoting other servers is prohibited.
Sharing false or misleading information about the server is unacceptable.
Exploiting game bugs or glitches for personal advantage is against the rules.
Protect your account information—sharing your login details is at your own risk. Staff will never request your password. Always use fresh credentials when registering to safeguard your account from risks associated with other servers.
Be vigilant of scammers posing as players. Always verify trade items and report suspicious behavior with screenshots. Refrain from using other players as intermediaries for transactions. Losses incurred due to these actions are your responsibility.

Trading and Marketplace:
Trading, buying, and selling items or characters within the open market is allowed. However, we strongly recommend using the Middleman Service for secure transactions.
Both the buyer and seller will be charged a 5% service fee.
To utilize this service, submit a ticket, and we’ll facilitate a secure trade.
Transactions conducted outside the Middleman Service are entirely at your own risk; the server will not assist with disputes.

Privacy Policy

Ruby Online values your privacy. Our Privacy Policy is designed to help you understand the information we collect, how we use it, and the ways we may share it. This policy applies to your use of the Ruby Online website and client.

Information We Collect

We process your personal information only when we have a valid reason and in accordance with the terms you have accepted. We collect information in three main ways:

1. Information You Provide: When you create an account, make purchases, sign up for email alerts, or contact us for support.

2. Information We Collect Automatically: Data collected through cookies, games, and software, such as IP addresses and device information.

3. Information from Other Parties: Social networks and other third parties may provide us with additional information.

(A) Information You Provide

- Account creation

- Donations

- Email alerts or subscriptions

- Contacting us for support or other reasons

(B) Information We Collect Automatically

- Technical details about your device, like IP address

- Device location, inferred from the IP address

Some features may involve third-party data collection, subject to their privacy policies.

How We Use and Share Information

We use your information to provide services and experiences you request and for the following purposes:

- Communication and updates

- Understanding user interests and preferences

- Developing and improving products and services

- Managing advertisements and promotions

- Security and fraud prevention

- Internal auditing and analysis

You can opt out at any time by submitting a ticket on our website to have your personal information removed.

Additional Information

- We employ reliable safety measures to protect your personal information.

- You can browse our website without providing personal information, though some limited data may be collected automatically.

- Opt out of emails via the opt-out link in promotional emails.

- Manage cookies through your browser settings.